office 2019 programs very slow responding when try to open a shared location on new server 2019 after migrating from server 2008r2. We have my document pointed to f:\users\username. it will open after a delay compare to set it to c:\user\user name.
what we have.
Migrated from windows 2008r2 to 2019 std.
The map drive f: and g: to shared folders on the servers
User ABC documents is set to f:\users\abc.
Excel and Word 2019 is set to save file to f:\users\abc
login script map f: drive to new server shared data.
Issue.
When the user access Excel or Word which had been configured to save Data to f:\users\abc the screen takes about 15 to 30 Sec. delay to popup.
When I set the save location to c:\users\abc the screen op up very quick in less than few seconds.
I checked the DNS to point to the new server and I'm able to go to Documents in explorer and access files very fast as well when I launch documents and excel files it open programs with files very quick.
Open documents and spreadsheet from explorer that is located at my document that point to f:\users\abc is fast
I'm not using and Group Policy and not doing Folder sync we are only pointing the documents location to be the user home location on the server.