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ramilmemmedov avatar image
ramilmemmedov asked ·

Microsoft Teams sign in logs on Azure AD sing in logs section

Hi i have a problem with Teams sing in logs. When I try to log in with username and password with teams desktop application there no any sing in logs on Azure AD sing in logs section. but when I try to sing in web version of teams logs are generated. I don't understand. There also exchange online logs but no teams logs.

azure-active-directoryoffice-teams-windows-itpro
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michev avatar image
michev answered ·

The desktop app might simply be reusing an old refresh token, thus doesn't perform a "full" login. Try signing out of it and clearing the local cache, as well as any stored credentials under cred manager.

Other than that, it might simply be a delay in updating the sign-in logs, they are not real-time.

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ramilmemmedov avatar image
ramilmemmedov answered ·

What about andoid app?

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JimmyYang-MSFT avatar image
JimmyYang-MSFT answered ·

Hi ramilmemmedov!
As michev said above, log file might be a delay in updating.
In fact, there are three types of log files automatically produced by the client that can be leveraged in Microsoft Teams. The following table outlines the various clients, and their associated logs for your reference:
7499-23.png


For more details about log files in Microsoft Teams, please refer to:
https://docs.microsoft.com/en-us/microsoftteams/log-files


23.png (5.2 KiB)
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