New to this forum but hoping someone can help with a bit locker issue on my daughter's computer. Here are the pertinent details:
Computer was being used when it suddenly rebooted
Reboot initiated auto-repair loop
Computer is asking for Bit Locker recovery key but BL was not set up by my daughter (appears to be activated by default)
No MS account with recovery key
I have been able to get to the CMD prompt
Using mange-bde -protectors C: -get commands I've been able to identify a numerical password but not the 48 digit recovery key
My daughter recently graduated (May '20) with a doctorate in PT and her licensure files are on this computer (aka critical)
I've spoken to MS and Lenovo but have not received much help
Question: Is there a way to recover the c: drive via cmd prompt using Recovery Key ID or numerical password? Hoping someone can provide some step-by-step direction as to how to recover the data OR point me to a company for support.
Thanks in advance for your help.

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