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chrisdcunha-5320 avatar image
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chrisdcunha-5320 asked 40345839668 answered

Unable to login on any of my organisation sites

It gives an microsoft authentication app message saying kindly approve the request. However problem here is I had removed the account from the application! Now I am here in a deadlock unable to add the account back as well as the sites I want to access keep on sending authentication request to the Microsoft authenticator app.

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The-Thus avatar image
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The-Thus answered The-Thus published

hello,

you can sign-in to your main account and then reinstall the app and open the aap again sign-in and check is everything is fine or check what issue is showing.. .

Thanks & Regards

Crew Cut


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AnthonyAlbanese-6628 avatar image
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AnthonyAlbanese-6628 answered

I have had this same issue, the easiest way to fix was to delete the authentcator app and reinstall it and add your accounts again. It was really quick and I havent had the issue again.

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40345839668 avatar image
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40345839668 answered

No, it won't be a problem to sign in when you uninstall the authenticator app and install it again, but you can try by sending a code to your phone

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40345839668 answered

Even if you delete your account, you can retrieve your data for 30 days after 30 days it is completely deleted

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