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SkipB-0659 asked saldana-msft edited

Cannot restore MECM console from taskbar after using Remote Control

We recently upgraded to MECM v2010 (Current Branch). Now several users are reporting that they are unable to restore the console from the taskbar after having used the Remote Control functionality. They are being forced to close the console and reopen it. Alt+Tab does not work on it.

Not everyone is having this issue but many are.

It is early days for troubleshooting but I am curious to know if anyone else has experienced this.

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mem-cm-generalmem-cm-co-management
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So far it seems this happens to users who are on a VPN connection but not to people on a normal network connection.

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AllenLiu-MSFT answered

@SkipB-0659
Thank you for posting in Microsoft Q&A forum.
It's recommended to send a frown to Microsoft, you may click the smile face from upper right corner in SCCM console, and select "send a frown", then describe your issue, hope you can get a feedback from there.


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SkipB-0659 answered

We ended up opening a case with Microsoft and they told us it was a known issue with no fix at this time.

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