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mgam-5489 avatar image
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mgam-5489 asked ·

Code pin compte Ws10 non accessible par la page ecran de boot (biplan rouge, date et heure)

Hello

Le titre est la question .... suite un driver de souris (roccat SAVU), l’accès au code pin du compte local n’est pas accessible, la page écran de boot windows systématiquement revient rendant impossible la saisie du code pin.
Idem, mode sans échec impossible....merci si vous avez des solutions... euh des que possible.

Merci infiniment


windows-10-generalwindows-10-setupwindows-10-security
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JennyFeng-MSFT avatar image
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JennyFeng-MSFT answered ·

Hi,
Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button on the casing of your PC for 5 - 10 seconds to perform a Hard Shut Down.
Do this twice.
On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt . . . etc.
Please try each option one at a time, then see of Windows will boot.

Go to Troubleshoot - Advanced Option - Startup Repair
See if Windows startup can repair itself

Go to Troubleshoot - Advanced Option - System Restore
Check to see if you have a restore point you can go back to

Currently in Microsoft Q&A we only support English, you may reply us in English and we can continue this thread discussing.
Thanks for your understanding.

Hope above information can help you.

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mgam-5489 avatar image
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mgam-5489 answered ·

Hi,

thks a lot ... very very helpful.

best regards,

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