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02637902 avatar image
3 Votes"
02637902 asked JukkaReinikainen-5076 commented

Microsoft teams not working after linux upgrade

journalctl shows the following after trying to start teams:

Jan 29 23:36:13 adam kernel: traps: teams[26538] trap int3 ip:558c676d22f3 sp:7ffe4e16ab80 error:0 in teams[558c65855000+53c4000]
Jan 29 23:36:13 adam gnome-shell[1451]: Could not create transient scope for PID 26531: GDBus.Error:org.freedesktop.DBus.Error.UnixProcessIdUnknown: Process with ID 26531 does not exist.


Also having trouble signing into meetings through the browser on chromium. That might be related?

I'm running Debian 5.10.9 kali amd64

office-teams-linux-itpro
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Same to me.

Jan 30 15:07:30 adonias-hp gnome-shell[1688]: Could not create transient scope for PID 45116: GDBus.Error:org.freedesktop.DBus.Error.UnixProcessIdUnknown: Process with ID 45116 does not exist.


MS Teams takes several minutes to load, until an error screen appears.
62149-image.png


From that point on I have two choices: clicking "try again", which brings me to a blank screen; or click "signing out", which apparently has no effect.

I'm on Ubuntu 20.04, Linux kernel 5.8.0-40-generic

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JimmyYang-MSFT avatar image
2 Votes"
JimmyYang-MSFT answered JukkaReinikainen-5076 commented

Hi @AdamHassanStudent-4656

What is your version of Teams for Linux?

Does anyone else have the same issue in your organization?

To exclude the client issue, we firstly recommend you try to login in Teams web client to see if it works.

Then, please try to run the following command to clean your client cache file:

rm -r ~/.config/Microsoft/Microsoft Teams/


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Thanks. Cleaning client cache solved this problem:

rm -r ~/.config/Microsoft/Microsoft*Teams/

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Hi @AdamHassanStudent-4656

Any update?

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Hi @AdamHassanStudent-4656,

Do you have any update on this thread?

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Unfortunately, that hasn't worked.
I tried occasionally reinstalling as well, but that hasn't changed anything.

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MRutscher-7366 answered
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