Windows Update Compliance - Error showing on the Update Compliance tile

Scott dM 66

Hi all. Hoping you might be able to assist with an Update Compliance issue that appeared last week.

Typically, to access the Update Compliance workspace we would go to the Update Compliance tile and click on the "View Summary" button to populate the data in the tile. This data should display the total number of devices and the number of devices needing attention. We would then click on that data to access the workspace.

The issue we are experiencing at the moment is that whenever we click the "View Summary" button we get an error "SwallowedException", accompanied by a picture of a cloud with an exclamation mark.

I think the issue started last week some time.

Thanks in advance for your help!

Ethan Barksdale 6 Reputation points

2021-02-01T14:41:02.49+00:00

+1 The issue began for us last Friday. I've not been able to find a workaround.
SwathiDhanwada-MSFT 17,326 Reputation points

2021-02-02T07:05:17.247+00:00

@Scott dM @Ethan Barksdale Thanks for notifying about this error. I am checking internally with the Product Team regarding this. I will keep posted updates here.
AC 1 Reputation point

2021-02-02T15:23:12.713+00:00

This is also happening for me. Started last week also.
Thanks
adrian h 6 Reputation points

2021-02-02T18:22:03.96+00:00

Just came here to say the same thing, so count me in as another victim :/
Ethan Barksdale 6 Reputation points

2021-02-04T15:03:13.06+00:00

Any update on this? This is a major roadblock for us.
Scott dM 66 Reputation points

2021-02-04T21:41:07.337+00:00

Looks to be working again for me this morning.
Thanks so much for sorting it out @SwathiDhanwada-MSFT
Zsolt Varga (TIS) 1 Reputation point

2021-02-04T23:01:00.127+00:00

Same issue happened to me starting Monday - still the same error
adrian h 6 Reputation points

2021-02-05T15:23:04.827+00:00

Just checked mine and it is still broken
Ethan Barksdale 6 Reputation points

2021-02-05T15:24:33.34+00:00

Same here.
AC 1 Reputation point

2021-02-08T14:29:53.687+00:00

This seems to work for me if I use incognito mode or a different browser.
Normal Chrome tabs do not work however.
adrian h 6 Reputation points

2021-02-09T14:15:58.46+00:00

Mine appears to be coming to life finally!
sashonk-2602 1 Reputation point

2021-02-09T17:30:47.39+00:00

We've also been having the same issue since at least 2/3 using Edge. I was able to resolve the error by using InPrivate mode or by clearing cache and running in normal mode using Edge.

Accepted answer

SwathiDhanwada-MSFT 17,326 Reputation points

2021-02-12T04:21:36.02+00:00
The issue is fixed and deployed by Engineering team. Some customers are not getting the fix due to stale browser cache. There are two workarounds:

Hard refresh

Navigate to the Workspace Summary blade and click on the Updates tile.

Kindly check and revert if you are still facing the issue.
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1 person found this answer helpful.
Adrian D. Henderson 11 Reputation points

2021-03-11T21:01:41.61+00:00

Hello @SwathiDhanwada-MSFT

My issue is back with update compliance having a swallowed exception. Are you able to investigate?

Scott dM 66 Reputation points

2021-03-11T22:08:46.757+00:00

Yes mine is also broken again unfortunately.

Adrian D. Henderson 11 Reputation points

2021-03-12T14:38:03.997+00:00

Workin again!

Scott dM 66 Reputation points

2021-03-12T22:07:15.78+00:00

Mine is too

Adrian D. Henderson 11 Reputation points

2021-03-16T17:03:24.243+00:00

Mine is back down again for two days :/ @SwathiDhanwada-MSFT
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Windows Update Compliance - Error showing on the Update Compliance tile

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