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ArunKankanala-8544 avatar image
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ArunKankanala-8544 asked ·

How to track the root cause for Azure Internal server errors?

Hi

All of sudden I received an error while describing public ip addresses like below but after sometime it started working fine but need to know the reason for downtime.

raise HttpResponseError(response=response, error_format=ARMErrorFormat)
azure.core.exceptions.HttpResponseError: (InternalServerError) Encountered internal server error. Diagnostic information: timestamp '20210201T184120Z', tracking id 'fb55b3c3-98bc-4d98-bba2-eea4e3dace4a', request correlation id 'fb55b3c3-98bc-4d98-bba2-eea4e3dace4a'.

Thanks

azure-virtual-machines
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1 Answer

Monalla-MSFT avatar image
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Monalla-MSFT answered ·

Hello @ArunKankanala-8544 - Thanks for reaching out.

Have you enabled logging using Application Insights . You can use AI to monitor your live applications. It will automatically detect performance anomalies, and includes powerful analytics tools to help you diagnose issues and to understand what users actually do with your app.

Also, you can take a look at Azure Service Health which helps you stay informed and take action when Azure service issues like incidents and planned maintenance affect you by providing a personalized health dashboard, customizable alerts, and expert guidance.

Please take a look at this document for more reference : Azure Service Health

63582-azureservicehealtj.png


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