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zoecooke-8362 avatar image
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zoecooke-8362 asked ·

access to add comments in my Teams tasks

I'm trying to add a further comment to a Teams task which is still open and it allows me to type the comment, hit save, it appears and then I get an error message saying
You no longer have access to "62e6ecc6-a583-4677-a8d6-56e0fd3fc95f".
It clears the comment but shows I was last person to edit the task still.
I am the owner of the task and the site, so not sure why this would be happening. I've closed Teams down entirely and restarted but this doesn't help.
It seems to be a variety of tasks not just a specific one.
Thanks
Zoe

office-teams-windows-itpro
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@JimmyYang-MSFT - can you help with this please?

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1 Answer

JimmyYang-MSFT avatar image
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JimmyYang-MSFT answered ·

Hi @zoecooke-8362

Does anyone else have the same issue in your organization?

To narrow down this issue, we firstly recommend you login in Teams web client to see if you can add comment normally. Also, you can try to see if you can add comment directly when access Planner directly(https://support.microsoft.com/en-us/office/sign-in-to-microsoft-planner-fe43c972-5a95-4071-86d4-423a64a3b21e?redirectSourcePath=%252fen-us%252farticle%252fsign-in-to-microsoft-planner-90f10431-2b40-45c5-a2f5-55bc23af6ad8&ui=en-US&rs=en-US&ad=US).

In my experience, you may not be able to comment on tasks in Planner if your organization is not using Exchange Online for your account. For more details, you can refer to:
https://docs.microsoft.com/en-us/office365/planner/planner-for-admins?redirectSourcePath=%252fen-us%252foffice%252f9652e4c7-48e3-4dad-9e71-0c783ec3d0f8#can-people-in-my-organization-use-planner-if-they-dont-have-an-exchange-online-mailbox


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Hi @zoecooke-8362

Any update?

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Hi @zoecooke-8362

Any update?

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We're investigating internally

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JimmyYang-MSFT avatar image JimmyYang-MSFT zoecooke-8362 ·

Hi @zoecooke-8362

Is there any update on this case?

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