question

igombs avatar image
0 Votes"
igombs asked TimSparkles-1795 edited

Microsoft Teams conversation history in outlook

Hello,

Forgive my primitive question, however I would like to know if there is a way to save conversation history for MS Teams in outlook as we used to do in Skype For Business. If not, then why? I have been using using for a year+.

office-teams-windows-itpro
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

michev avatar image
0 Votes"
michev answered

It is actually saved within your mailbox, however the folder in which its stored is hidden/not exposed in any client. Reason being Microsoft wants you to use the Teams client for that, however stupid that client is with respect to accessing older chats, even years after release. The copies stored within your mailbox are only used for compliance purposes.

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

JimmyYang-MSFT avatar image
0 Votes"
JimmyYang-MSFT answered TimSparkles-1795 edited

Hi @igombs,

As michev said above, conversation history is actually stored in Exchange Online User Mailbox and group mailbox. The architecture picture shows the service dependence for your reference:

63251-38.png


If the response is helpful, please click "Accept Answer" and upvote it.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.



38.png (127.1 KiB)
· 5
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Teams conversation history may well be stored in my Exchange mailbox, but I am unable to view and search it from the Outlook desktop client nor the web interface.

The crux of this question is a regression in functionality when transitioning from Skype to Teams: with Skype, I could search both email and chat conversation history at the same time; with Teams, I cannot. The impact of that regression has not yet been acknowledged here, and no solution has yet been provided.

2 Votes 2 ·

Hi @igombs,

Do you have any further issue on this topic?

0 Votes 0 ·

Hi @igombs,

Do you have any further issue on this topic?

0 Votes 0 ·

Hello friends, thanks for sharing those insights however I still have a question, when you say Exchange online, do you mean OWA?

0 Votes 0 ·
Show more comments