question

DanielePasquini-3241 avatar image
0 Votes"
DanielePasquini-3241 asked ·

Hello, i installed ms teams on new rhel8. Everything works except the share desktop. Crash with program restart Help? Daniele

May 6 15:40:16 ThinkPad systemd[1]: Started Process Core Dump (PID 6290/UID 0).
May 6 15:40:17 ThinkPad systemd-coredump[6291]: Process 6074 (teams) of user 0 dumped core.#012#012Stack trace of thread 6288:#012#0 0x00007fd968d7f72a n/a (slimcore.node)#012#1 0x00007fd968d7f96c n/a (slimco
re.node)#012#2 0x00007fd968d7fcfa n/a (slimcore.node)#012#3 0x00007fd968d663b1 n/a (slimcore.node)#012#4 0x00007fd9a99dcdd0 __restore_rt (libpthread.so.0)#012#5 0x00007fd9a39fd972 _int_malloc (libc.so.6)#012

6 0x00007fd9a39ff662 malloc (libc.so.6)#012#7 0x000055718bbb75ac malloc (teams)#012#8 0x00007fd968d7fe12 n/a (slimcore.node)#012#9 0x00007fd969d9b2a2 n/a (slimcore.node)#012#10 0x00007fd969d9e765 n/a (slimc

ore.node)#012#11 0x00007fd969d8bc1e n/a (slimcore.node)#012#12 0x00007fd969d8f7bd n/a (slimcore.node)#012#13 0x00007fd9693dfaf4 n/a (slimcore.node)#012#14 0x00007fd9a99d22de start_thread (libpthread.so.0)#012#15
0x00007fd9a3a75e83 __clone (libc.so.6)#012#012Stack trace of thread 6077:#012#0 0x00007fd9a99d8878 pthread_cond_timedwait@@GLIBC_2.3.2 (libpthread.so.0)#012#1 0x000055718bbb4f42 n/a (teams)#012#2 0x000055718
bbb5141 n/a (teams)#012#3 0x000055718bb6d268 n/a (teams)#012#4 0x000055718bb6d782 n/a (teams)#012#5 0x000055718bb6d484 n/a (teams)#012#6 0x000055718bbbd3f7 n/a (teams)#012#7 0x00007fd9a99d22de start_thread
(libpthread.so.0)#012#8 0x00007fd9a3a75e83 __clone (libc.so.6)#012#012Stack trace of thread 6094:#012#0 0x00007fd9a99d87da pthread_cond_timedwait@@GLIBC_2.3.2 (libpthread.so.0)#012#1 0x00007fd968d73fd0 n/a (s
limcore.node)#012#2 0x00007fd968d74363 n/a (slimcore.node)#012#3 0x00007fd968e9b6c7 n/a (slimcore.node)#012#4 0x00007fd969146da6 n/a (slimcore.node)#012#5 0x00007fd96915d18e n/a (slimcore.node)#012#6 0x0000
7fd96913d04e n/a (slimcore.node)#012#7 0x00007fd9688ec202 n/a (slimcore.node)#012#8 0x00007fd9688fb8b6 n/a (slimcore.node)#012#9 0x00007fd9688f30c5 n/a (slimcore.node)#012#10 0x00007fd9688f3623 n/a (slimcore.
node)#012#11 0x00007fd968d802f1 n/a (slimcore.node)#012#12 0x00007fd9a99d22de start_thread (libpthread.so.0)#012#13 0x00007fd9a3a75e83 __clone (libc.so.6)#012#012Stack trace of thread 6075:#012#0 0x00007fd9a3a7
61b7 epoll_wait (libc.so.6)#012#1 0x000055718bbc9fda n/a (teams)#012#2 0x000055718bbc7973 n/a (teams)#012#3 0x000055718bbbaeb2 n/a (teams)#012#4 0x000055718bb49c95 n/a (teams)#012#5 0x000055718bb715c7 n/a (
teams)#012#6 0x000055718bb7d75f n/a (teams)#012#7 0x000055718bbbd3f7 n/a (teams)#012#8 0x00007fd9a99d22de start_thread (libpthread.so.0)#012#9 0x00007fd9a3a75e83 __clone (libc.so.6)#012#012Stack trace of thr
ead 6078:#012#0 0x00007fd9a3a761b7 epoll_wait (libc.so.6)#012#1 0x000055718bbc9fda n/a (teams)#012#2 0x000055718bbc7973 n/a (teams)#012#3 0x000055718bbbaed0 n/a (teams)#012#4 0x000055718bb49c95 n/a (teams)#
012#5 0x000055718bb7d75f n/a (teams)#012#6 0x000055718bbbd3f7 n/a (teams)#012#7 0x00007fd9a99d22de start_thread (libpthread.so.0)#012#8 0x00007fd9a3a75e83 __clone (libc.so.6)#012#012Stack trace of thread 607
9:#012#0 0x00007fd9a99d848c pthread_cond_wait@@GLIBC_2.3.2 (libpthread.so.0)#012#1 0x000055718bbb50c2 n/a (teams)#012#2 0x000055718bbb4cef n/a (teams)#012#3 0x000055718bb2e7cb n/a (teams)#012#4 0x000055718b
b49c95 n/a (teams)#012#5 0x000055718bb7d75f n/a (teams)#012#6 0x000055718bbbd3f7 n/a (teams)#012#7 0x00007fd9a99d22de start_thread (libpthread.so.0)#012#8 0x00007fd9a3a75e83 __clone (libc.so.6)#012#012Stack
trace of thread 6083:#012#0 0x00007fd9a99d848c pthread_cond_wait@@GLIBC_2.3.2 (libpthread.so.0)#012#1 0x000055718bbb4705 n/a (teams)#012#2 0x000055718e7d63e9 n/a (teams)#012#3 0x000055718bb7d0a4 n/a (teams)#
012#4 0x000055718bbbd3f7 n/a (teams)#012#5 0x00007fd9a99d22de start_thread (libpthread.so.0)#012#6 0x00007fd9a3a75e83 __clone (libc.so.6)#012#012Stack trace of thread 6084:#012#0 0x00007fd9a99d848c pthread_c
ond_wait@@GLIBC_2.3.2 (libpthread.so.0)#012#1 0x000055718bbb4705 n/a (teams)#012#2 0x000055718e7d63e9 n/a (teams)#012#3 0x000055718bb7d0a4 n/a (teams)#012#4 0x000055718bbbd3f7 n/a (teams)#012#5 0x00007fd9a9
9d22de start_thread (libpthread.so.0)#012#6 0x00007fd9a3a75e83 __clone (libc.so.6)#012#012Stack trace of thread 6085:#012#0 0x00007fd9a3a761b7 epoll_wait (libc.so.6)#012#1 0x000055718bada6b6 n/a (teams)#012#2
0x000055718baa799f n/a (teams)#012#3 0x00007fd9a99d22de start_thread (libpthread.so.0)#012#4 0x00007fd9a3a75e83 __clone (libc.so.6)#012#012Stack trace of thread 6087:#012#0 0x00007fd9a99d8878 pthread_cond_t
imedwait@@GLIBC_2.3.2 (libpthread.so.0)#012#1 0x000055718bbb4f42 n/a (teams)#012#2 0x000055718bbb5141 n/a (teams)#012#3 0x000055718bafc705 n/a (teams)#012#4 0x000055718bbbd3f7 n/a (teams)#012#5 0x00007fd9a9
9d22de start_thread (libpthread.so.0)#012#6 0x00007fd9a3a75e83 __clone (libc.so.6)#012#012Stack trace of thread 6093:#012#0 0x00007fd9a99d87da pthread_cond_timedwait@@GLIBC_2.3.2 (libpthread.so.0)#012#1 0x000
07fd968d73fd0 n/a (slimcore.node)#012#2 0x00007fd968d74363 n/a (slimcore.node)#012#3 0x00007fd9688f3495 n/a (slimcore.node)#012#4 0x00007fd9688f3623 n/a (slimcore.node)#012#5 0x00007fd968d802f1 n/a (slimcore
.node)#012#6 0x00007fd9a99d22de start_thread (libpthread.so.0)#012#7 0x00007fd9a3a75e83 __clone (libc.so.6)#012#012Stack trace of thread 6096:#012#0 0x00007fd9a99d87da pthread_cond_timedwait@@GLIBC_2.3.2 (lib
pthread.so.0)#012#1 0x00007fd968d73fd0 n/a (slimcore.node)#012#2 0x00007fd968d74773 n/a (slimcore.node)#012#3 0x00007fd9688f69c3 n/a (slimcore.node)#012#4 0x00007fd9688ec202 n/a (slimcore.node)#012#5 0x0000
7fd9688fb8b6 n/a (slimcore.node)#012#6 0x00007fd9688f30c5 n/a (slimcore.node)#012#7 0x00007fd9688f3623 n/a (slimcore.node)#012#8 0x00007fd968d802f1 n/a (slimcore.node)#012#9 0x00007fd9a99d22de start_thread (
libpthread.so.0)#012#10 0x00007fd9a3a75e83 __clone (libc.so.6)#012#012Stack trace of thread 6098:#012#0 0x00007fd9a99d87da pthread_cond_timedwait@@GLIBC_2.3.2 (libpthread.so.0)#012#1 0x00007fd968d73fd0 n/a (sl
imcore.node)#012#2 0x00007fd968d74363 n/a (slimcore.node)#012#3 0x00007fd9688f3495 n/a (slimcore.node)#012#4 0x00007fd9688f3623 n/a (slimcore.node)#012#5 0x00007fd968d802f1 n/a (slimcore.node)#012#6 0x00007
fd9a99d22de start_thread (libpthread.so.0)#012#7 0x00007fd9a3a75e83 __clone (libc.so.6)#012#012Stack trace of thread 6100:#012#0 0x00007fd9a99d87da pthread_cond_timedwait@@GLIBC_2.3.2 (libpthread.so.0)#012#1
0x00007fd968d73fd0 n/a (slimcore.node)#012#2 0x00007fd968d74363 n/a (slimcore.node)#012#3 0x00007fd9688f31b9 n/a (slimcore.node)#012#4 0x00007fd9688f3623 n/a (slimcore.node)#012#5 0x00007fd968d802f1 n/a (sli
mcore.node)#012#6 0x00007fd9a99d22de start_thread (libpthread.so.0)#012#7 0x00007fd9a3a75e83 __clone (libc.so.6)#012#012Stack trace of thread 6103:#012#0 0x00007fd9a99d848c pthread_cond_wait@@GLIBC_2.3.2 (lib
pthread.so.0)#012#1 0x00007fd9693e1167 n/a (slimcore.node)#012#2 0x00007fd9694cf8ae n/a (slimcore.node)#012#3 0x00007fd96a4ca8df n/a (slimcore.node)#012#4 0x00007fd9a99d22de start_thread (libpthread.so.0)#01
2#5 0x00007fd9a3a75e83 __clone (libc.so.6)#012#012Stack trace of thread 6106:#012#0 0x00007fd9a3a761b7 epoll_wait (libc.so.6)#012#1 0x00007fd9694eabc3 n/a (slimcore.node)#012#2 0x00007fd9694eaf15 n/a (slimco
re.node)#012#3 0x00007fd96961eea1 n/a (slimcore.node)#012#4 0x00007fd9693dfaf4 n/a (slimcore.node)#012#5 0x00007fd9a99d22de start_thread (libpthread.so.0)#012#6 0x00007fd9a3a75e83 __clone (libc.so.6)#012#012
Stack trace of thread 6107:#012#0 0x00007fd9a3a761b7 epoll_wait (libc.so.6)#012#1 0x00007fd9694eabc3 n/a (slimcore.node)#012#2 0x00007fd9694eaf15 n/a (slimcore.node)#012#3 0x00007fd969757b0d n/a (slimcore.no
de)#012#4 0x00007fd9697580ba n/a (slimcore.node)#012#5 0x00007fd9693dfaf4 n/a (slimcore.node)#012#6 0x00007fd9a99d22de start_thread (libpthread.so.0)#012#7 0x00007fd9a3a75e83 __clone (libc.so.6)#012#012Stack
trace of thread 6109:#012#0 0x00007fd9a99d87da pthread_cond_timedwait@@GLIBC_2.3.2 (libpthread.so.0)#012#1 0x00007fd9693e0fce n/a (slimcore.node)#012#2 0x00007fd96a1db3fe n/a (slimcore.node)#012#3 0x00007fd
9693dfaf4 n/a (slimcore.node)#012#4 0x00007fd9a99d22de start_thread (libpthread.so.0)#012#5 0x00007fd9a3a75e83 __clone (li

office-teams-linux-itpro
10 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

JimmyYang-MSFT avatar image
0 Votes"
JimmyYang-MSFT answered ·

Hi DanielPasquini!
Does this issue persist all the time?
Does anyone else have the same issue?
You can try to go to settings in profile menu:
7925-4.png


And uncheck the first two settings here

7964-5.png



4.png (14.4 KiB)
5.png (20.3 KiB)
· 1
10 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

@JimmyYang-8258

I am seeing the same problem as above on Fedora 31.
It is reproduceable when attempting to start a screenshare.
I have tested the application both with and without those options enabled. Regardless, the application immediately experiences a fault.

I am running the following kernel: 5.6.8-200.fc31.x86_64

8028-teams-core-dump.txt


0 Votes 0 ·
teams-core-dump.txt (61.5 KiB)
ArisSynodinos-5863 avatar image
0 Votes"
ArisSynodinos-5863 answered ·

I am also having the same issue on Ubuntu 18.04
Teams crashes whenever I try to join a meeting.
Tested on latest teams and teams-insiders, both crash.

 [510643.731816] traps: teams[30487] general protection fault ip:7f9a4e4e4b90 sp:7f99a37fbb70 error:0 in slimcore.node[7f9a4d495000+28f4000]
 [510665.013071] traps: teams[20141] general protection fault ip:7f4641ce3b90 sp:7f45b97f7b70 error:0 in slimcore.node[7f4640c94000+28f4000]
 [512939.876157] traps: teams-insiders[25924] general protection fault ip:7fc66d999730 sp:7fc5ddbee910 error:0 in slimcore.node[7fc66c8be000+2c96000]
 [513001.992545] traps: teams-insiders[26287] general protection fault ip:7fda6e19a730 sp:7fd9e93ed910 error:0 in slimcore.node[7fda6d0bf000+2c96000]
· 1
10 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

I ended up finding a workaround.
I switched from wayland to X11, it has run without issue since.

1 Vote 1 ·