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JamesMccollStudent-9658 asked BrBrT commented

Desktop Analytics will not load

63566-loadingcircle.png



When I try to load Desktop Analytics from the Endpoint manager, it is permanently stuck loading. Any ideas why?

mem-analytics-reporting
loadingcircle.png (12.7 KiB)
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JamesMccollStudent-9658 answered BrBrT commented

I was able to begin the set up of Desktop Analytics by setting another user as a global administrator and using that account to do the setup.

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Thank you very much for the update and we're glad the problem is solved now. If you have any questions in future, we warmly welcome you to post in this forum again.

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Global admin wtf

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JamesMccollStudent-9658 answered

Thank you for the response.

I have tried all of the solutions but to no avail. I attempted to open in Google Chrome, Microsoft Edge, and Internet Explorer 11.

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AllenLiu-MSFT answered

@JamesMccollStudent-9658
Thank you for posting in Microsoft Q&A forum.
Have we tried the below behavior:
1.Refresh the page.
2.Use a different internet browser.
3.Use the private browsing mode for your browser.
4.Clear the cache and delete Internet cookies.


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