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VivekBezavada-3666 asked karishmatiwari-msft edited

I received an error 'Unknown configuration status returned', while configuring software for Cyclecloud.

I received an error 'Unknown configuration status returned', while configuring software for Cyclecloud. How can I fix it?

[Note: As we migrate from MSDN, this question has been posted by an Azure Cloud Engineer as a frequently asked question]

azure-cyclecloud
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karishmatiwari-msft answered

This message indicates a jetpack failure that we're unable to characterize. Hopefully this category gets smaller and smaller over time.

By logging into the log there may be informative messages in /opt/cycle/jetpack/logs/jetpack.log to help troubleshoot this failure.

Verify that the jetpack version (jetpack -v) matches the CycleCloud version.

Source : Azure Documentation Link


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