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DiveshWadhwa-4639 asked DiveshWadhwa-4639 answered

Facing issue to back up On -prem VMware Vm to Azure

I have installed the MABS on of my VM which is domain joined and i am trying to back up my vcenter Vsphere Vm to azure. the agent is installed on the one of Vm as well which is part of Vsphere vcenter server and i am able to ping from agent server to Vcenter as well. when i am trying to add the server to MABS and i am getting error message " Date protection manager error id: 33623, unable to communicate with vmware server
Internal error code: 0x80990EF2

azure-backup
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Hi Sadiqh,
Thanks for your response. i will try to go through disaster recoovery resolutions. Will update you accordingly.
Thanks!

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@DiveshWadhwa-4639 Please update us on how it goes!
,

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SadiqhAhmed-MSFT answered SadiqhAhmed-MSFT commented

Hello @DiveshWadhwa-4639,
Welcome to Microsoft Q&A community forum!

Apologies for the delayed response. Please perform the following steps.

Azure Backup Server uses TLS 1.1 by default to communicate with the ESXI host.

ESXI host version 6.7 only support TLS 1.2 protocol.

To configure backup ESXI 6.7 perform the following:

· Enable TLS 1.2 on Azure Backup Server

Note: VMWare 6.7 onwards had enabled TLS as communication protocol.

· Set the registry keys as follows:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft.NETFramework\v2.0.50727] "SystemDefaultTlsVersions"=dword:00000001 "SchUseStrongCrypto"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft.NETFramework\v4.0.30319] "SystemDefaultTlsVersions"=dword:00000001 "SchUseStrongCrypto"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft.NETFramework\v2.0.50727] "SystemDefaultTlsVersions"=dword:00000001 "SchUseStrongCrypto"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft.NETFramework\v4.0.30319] "SystemDefaultTlsVersions"=dword:00000001 "SchUseStrongCrypto"=dword:00000001


Also remove and add again the VMware account on the Azure Backup Server

*Communication should work between Azure Backup Server and ESXI


*Install the agents in the VMs


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Hi Sadiqh,
I have try this option with changing some of registry setting, i will each and every step. In addition, i have one query as well regarding this. i am trying to perform the back for Disastar recovery. is this MABS is right option or not ?
Thanks!
please feel free to share your ideas.

Divesh Wadhwa

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@DiveshWadhwa-4639 With Azure backup server you can backup the data to a local storage and the same data can be backed up to recovery services vault in Azure. That way you have data on premise as well as in the cloud.

If you are planning for business continuity disaster recovery solution (BCDRS), I recommend Azure site recovery as best option - https://docs.microsoft.com/en-us/azure/site-recovery/avs-tutorial-replication


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LevyBerkowitz-3063 answered

Was this resolved,

I have the same issue and added the reg keys without any results.

Thank you

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DiveshWadhwa-4639 answered

Hi Levy,
I tried different way to back up through ASR and i am able to resolve the issue.
Thanks,
Divesh Wadhwa

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