question

JaniceChan-0880 avatar image
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JaniceChan-0880 asked ·

Account issue

Hi team - I made an one-off purchase a few years back and my computer was broken recently. Now I'm using a new computer and is there any way I can use the account I purchased before or do I have to purchase again as long as it's in a new machine?

windows-remote-desktop-services
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any way I can use the account I purchased

What product or service are you asking about?








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kindly mark useful reply as answer which would also help other community members.

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Thanks a lot.

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JaniceChan-0880 avatar image
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JaniceChan-0880 answered ·

the one-off classic package including excel, word and powerpoint only

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KarlieWeng-MSFT avatar image
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KarlieWeng-MSFT answered ·

Hello @JaniceChan-0880

For Classic versions of Word, Excel, PowerPoint, and Outlook, one-time purchase for 1 PC , it is transferable.

According to Microsoft License Terms, every time you transfer the software to a new device, you must remove the software from the prior device.

You can Contacting Microsoft Support for detailed instructions.

Search for license terms
https://www.microsoft.com/en-sg/useterms


Best Regards
Karlie


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Hi,
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