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Jo-7537 avatar image
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Jo-7537 asked ·

Always available offline is greyed out

Hello,

I have recently set up two Windows 10 pro laptops and I have found that the "Always available offline" option is greyed out when I browse to network shares that contain folders that are redirected (Desktop and Documents). It appears to be available on a Windows 7 machine whilst logged on with the same user account so I don't think it's a folder permission issue. The file server is a Windows Server 2012 Foundation if that's relevant.

Does anyone have any suggestions?

Thanks
Joanne




windows-10-general
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JennyFeng-MSFT avatar image
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JennyFeng-MSFT answered ·

Hi,
You could refer to the following link for some solutions:
https://www.ubackup.com/windows-10/windows-10-sync-center-not-working.html
Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.
Hope above information can help you.

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Jo-7537 avatar image
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Jo-7537 answered ·

Thank you @JennyFeng-MSFT

I had spotted that post but none of the suggestions seem to be relevant for me.

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Jo-7537 avatar image
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Jo-7537 answered ·

This is very strange, i have logged on this morning and the option is available! It must of taken a restart or something to kick into life,

Thanks for your help @JennyFeng-MSFT

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JennyFeng-MSFT avatar image
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JennyFeng-MSFT answered ·

@Jo-7537
Hi,
Since you issue have resolved, please accept as answer to end this case.
It will be helpful to other members who have same questions.

Thank you for your cooperation

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