Always available offline is greyed out

Question

Hello,

I have recently set up two Windows 10 pro laptops and I have found that the "Always available offline" option is greyed out when I browse to network shares that contain folders that are redirected (Desktop and Documents). It appears to be available on a Windows 7 machine whilst logged on with the same user account so I don't think it's a folder permission issue. The file server is a Windows Server 2012 Foundation if that's relevant.

Does anyone have any suggestions?

Thanks
Joanne

Answer 1

Hi,
You could refer to the following link for some solutions:
https://www.ubackup.com/windows-10/windows-10-sync-center-not-working.html
Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.
Hope above information can help you.

============================================
If the Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Answer 2

Thank you @Jenny Feng

I had spotted that post but none of the suggestions seem to be relevant for me.

Answer 3

This is very strange, i have logged on this morning and the option is available! It must of taken a restart or something to kick into life,

Thanks for your help @Jenny Feng

Answer 4

@Jo
Hi,
Since you issue have resolved, please accept as answer to end this case.
It will be helpful to other members who have same questions.

Thank you for your cooperation