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AhmedYazan-3658 avatar image
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AhmedYazan-3658 asked ·

battery Problems

when ever i charge my laptop its at 100% then suddently it dies i re open it and its at 0% and it closes when the battery is dead.. I cant tell why its showing that its dead even tho it isnt i need help pls!

windows-10-securitywindows-10-hardware-performance
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KapilArya avatar image
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KapilArya answered ·

Hello,

Usually, this is a common issue when battery is dead and needs to replaced with new one. So if this battery is quite old, you can try replacing it and see if that helps.

Regards.

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TeemoTang-MSFT avatar image
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TeemoTang-MSFT answered ·

Well, this behavior is a typical symptom of battery bead. You could bring laptop to a service station and test battery, replace a new one should fix this problem.


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Would you mind letting me know the update of the problem? If you need further assistance, feel free to let me know

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SSengupta-4080 avatar image
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SSengupta-4080 answered ·

Replace the battery to fix the issue.

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