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stavrosmitchell-6182 asked SharonZhao-MSFT commented

Microsoft teams and Polycom ccx600 with MFA

Hey Everyone,

I have a client who has MFA enabled via conditional access policy. His Internal policy is for an mfa prompt every 14 days. Is there a way to exclude the polycom phones from this policy?

thanks

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SharonZhao-MSFT answered SharonZhao-MSFT commented

@stavrosmitchell-6182,

It seems no direct way to exclude Polycom phone.

I checked the device platforms in AAD conditional access policy.

Polycom device is not in the scope.
65550-image.png


It recommends you contact Polycom support engineer about whether Polycom phone could avoid MFA.


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@stavrosmitchell-6182,
Do you have any further question on this topic now?
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@stavrosmitchell-6182
Haven't received your update for a long time, any update now?
If the above suggestion helps, please be free to mark it as answer for helping more people.

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