print management - empty port list

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AntoninoDimarco-5757 asked Feb 9, '21 FedericoCasari-5166 answered Mar 8, '22

print management - empty port list

print management
print server
empty port list

in my W2019 server I cannot print anything, and in the print server I no longer see the ports (lpt1-nul-com-file ....), and if I try to insert one manually I get the error shown in the image.

you can help me ? thank you

windows-server-2019 windows-server-print

image.png (88.7 KiB)

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KarlieWeng-MSFT · Feb 22, 2021 at 08:43 AM

Anything you configured before the issue occurred ?

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Answer 1 · 2021-02-09T07:17:45.113Z

VictorNikityuk-2825 answered Feb 9, '21

Please check if the Spooler service is running (Control panel - administrative tools - services).

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Answer 2 · 2021-02-09T11:24:27.697Z

AntoninoDimarco-5757 answered Feb 9, '21

hi, thanks...

yes it running

2021-02-09-11-57-34-window.png (62.7 KiB)

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Answer 3 · 2021-02-10T03:48:00.377Z

KarlieWeng-MSFT answered Feb 10, '21

Hi @AntoninoDimarco-5757

I think this thread might help: Print Manager On Print Server - Printers List Blank

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Answer 4 · 2021-02-17T21:26:33.097Z

TheAlanMorris answered Feb 17, '21

I'm happy to help if this is still broken?

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Answer 5 · 2021-02-19T14:18:31.24Z

AntoninoDimarco-5757 answered Feb 19, '21 KarlieWeng-MSFT commented Mar 4, '21

no... unfortunately it still does not work

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KarlieWeng-MSFT · Mar 04, 2021 at 07:57 AM

Sorry that didn't help, if possible you contact Microsoft support for further help.

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Answer 6 · 2022-03-04T09:24:30.443Z

FedericoCasari-5166 answered Mar 4, '22

I'm having the same issue, did anyone find a solution?
@AntoninoDimarco-5757 did you solve the problem?

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Answer 7 · 2022-03-05T09:14:27.147Z

AntoninoDimarco-6251 answered Mar 5, '22

i've make an installation over the installation corrupt and it now are ok

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Answer 8 · 2022-03-08T13:08:23.403Z

FedericoCasari-5166 answered Mar 8, '22

I did the same, it took 8 hours (of fear) but finally the problem gone.

I would have preferred to solve the problem in the most correct way by identifying the problem but I have not been able to identify other solutions.
Let's go on.

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