question

Ossaltu-5669 avatar image
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Ossaltu-5669 asked MarcoEnxuto answered

Month subscription never ends

I've created new app add-on for purchase. It's a month subscription which pricing is free for testing purposes. After several cycles of purchasing add-on and then canceling it, the store api method Windows.Services.Store.StoreContext.GetAppLicenseAsync() returns a month subscription with expiration date of 9999-12-31 00:00:00. Here is the app license json:

 {
   "productAddOns": [
     {
       "devOfferId": "",
       "inAppOfferToken": "subscription-month",
       "productId": "9N4VFZX8NXJT",
       "productType": "Durable",
       "skuId": "0020",
       "skuType": "Full",
       "expiration": "9999-12-31 00:00:00",
       "isActive": true
     }
   ],
   "productId": "9NH6D9HN5PLN",
   "skuId": "0010",
   "isActive": true,
   "isTrial": false,
   "isTrialOwnedByThisUser": false,
   "isDiscLicense": false,
   "expiration": "9999-12-31 00:00:00",
   "trialTimeRemaining": "10675199.02:48:05.477581"
 }

I cannot cancel this one using Microsoft Store purchase API, because https://purchase.mp.microsoft.com/v8.0/b2b/recurrences/query does not return that subscription. In portal https://account.microsoft.com/services/ it shows that the subscription is canceled.
At this point I am clueless. Is there any way to work around this?

partner-center-general
· 1
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Please open a free support ticket here: Contact Us. Choose to Contact us, select Dashboard for Topic, and select App submissions and management for issue type. After that, you could talk directly with the store team and they could review your issue.


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1 Answer

MarcoEnxuto avatar image
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MarcoEnxuto answered

Same issue like here, uwp-cannot-purchase-again-a-subscription-after-pur.html
I opened a support ticket, and i'm still waiting for a response. Did you get one?


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