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JohnFrancis-9698 avatar image
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JohnFrancis-9698 asked Crystal-MSFT commented

Enrolling Android Enterprise Device - This is happening.

Enrolling Android Enterprise Device - This is happening. We do not know why? Any ideas?

Wiping work profile
Play store – Enable the app
Enable button transformed into Open
UPN name – mobile.companyname.com
Yes Enroll my device
Enroll my credentials
Next
Continuing
Setting up my work profile
Location
Work Profile deleted
Wiping Profile

Users are having problems

mem-intune-generalmem-intune-enrollment
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Crystal-MSFT avatar image Crystal-MSFT ·

@JohnFrancis-9698 , Could you confirm if our issue is that the unexpectedly enrollment occurs on the device? If yes, try to reset the device to see if it is working.

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Crystal-MSFT avatar image Crystal-MSFT Crystal-MSFT ·

@JohnFrancis-9698 ,How's everything going? Did the above suggestion help? If there's any update, feel free to let us know.

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