Good day,
I do have Office Home & Student 2019 and I've never used it and supposedly this is the first time of using it. So I created an account and while signing up I used uppercase for the two letters of my email. But when I tried to put my product key for the said item it keeps on saying that it is for another email and the said email is the same as what I've created but in all lowercase form. To make the long story short I don't what to know and I'm freaking out I really need this office.
Please somebody help me. I'm begging you.

