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Rakeshkumar-4828 avatar image
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Rakeshkumar-4828 asked SunnyQi-MSFT commented

Regarding Network Drive Disconnect Issue after Win 10 version 2004 upgrade

Hi, Recently we have upgraded Windows 10 2004 in our Laptop and workstation, But since upgradation we are facing an issue with Network drive and user complaining that every day their network drive get discconnected.
We have setup an auto batch on each user profile and when user login to laptop its run automatically and reconnect all the drive. In auto batch its showing internal error occurred error 53.
Can anyone guide how to solve this issue?

windows-10-network
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Hi,
 
Just want to confirm the current situations.
 
Please feel free to let us know if you need further assistance.
 
Best Regards,
Sunny

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Hi,


Just want to confirm the current situations.


Please feel free to let us know if you need further assistance.


Best Regards,
Sunny

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Rakeshkumar-4828 avatar image
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Rakeshkumar-4828 answered SunnyQi-MSFT commented

Hi All,

This issue has been fixed. Actually our NetApp storage time was not sync with our AD due to that its giving the error while connecting the network drive.
After configuring the NTP server setting in our storage this issue is fixed.

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Thanks for sharing the resolution! It would be helpful to anyone who encounters similar issues.

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SunnyQi-MSFT avatar image
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SunnyQi-MSFT answered Rakeshkumar-4828 commented

Hi,

Thanks for posting in Q&A platform.

May I know if the user can access to the Internet when network drive disconnect? And could you please help to provide related screenshot for further troubleshooting?

Meanwhile, if the network drive can connect with running the batch?

Best Regards,
Sunny


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