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Rhiandromm-6500 asked ·

OneDrive Says I need more storage when I clearly have enough

69099-capture.jpgHi,

I try to copy and paste from my desktop to white cloud OD and it says I need more space (ie 32.6g) but I have near 1tb worth of space left, considering I'm only trying to move 160g. Please see photo.

I just upgraded. Although I have successfully moved over (dragged) 9gigs worth. Have also just erased that.

I've tried:
logging out then in
Removing and replacing files
I can manually drop smaller files (but have not tried to manually drop every single small file)

Been trying to trouble shoot this for a couple of hours now.

TIA

69375-inked69079-capture-li.jpg


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capture.jpg (33.8 KiB)
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@Rhiandromm-6500
As Q&A forum is a public place, to protect your privacy information, I covered your email account on the screenshot.

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thank you.

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AchinthaSanithBandaranaike-2022 avatar image
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AchinthaSanithBandaranaike-2022 answered ·

clear your c memory

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Thanks for the quick reply.

..Although I am not sure what C memory is? Sorry

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emilyhua-msft answered ·

@Rhiandromm-6500

Please check whether your C drive has enough free space to sync these files.

I suggest you refer to Yuki Sun's first reply on the similar thread "OneDrive says not enough space, ··· ".
Please create a separate new folder, then upload your files to OneDrive online instead of copying and pasting files to the local new folder for a test.

Any updates, please let me know.


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thank you. Have tried that.
This is the white cloud/personal so the instructions in the mentioned previous answer may not reply as when I right click it doen't give the choice to sync.

Although I did the upload from the bar. So far it's working. Worried I'll get to half the upload and it stops.

I'll let you know. Thank you.
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So, tried it (upload from the OneDrive Online) and it got to about 9.9g used and then said error try later, with underneath that "not enough memory in red)69621-capture.jpg


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@Rhiandromm-6500
Thanks for your sharing.
If uploading files onto OneDrive Online directly, this issue still exists which reminds you there is not enough free space, I suggest you split the contents of the folder to reduce the size of synchronized files to have a check.

You can also try to find the folder with the largest capacity on OneDrive online and move it temporarily to check this issue.

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Doing that now. Up to 239G.
I think this is it....
Will let you know.,

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