Hi,
Specifications of my laptop as
Processor: Intel(R) Core (TM) i5-8250U CPU @ 1.60GHz 1.80 GHz
RAM: 12.0 GB
HD: 250GB SSD + 1TB HD
Graphics: Intel UHD 620 + 2GB Radeon 540
OS: Windows 10 Home Single Language, 20H2 19042.804
Windows is installed in SSD.
All drivers and Windows are updated. Brand of my laptop is Lenovo. Frequently I see Blue Screen in my laptop.
As per dump files, almost all-time, string is different but cause is same i.e., atikmdag.sys or ntoskrnl.exe.
I discussed Lenovo Technical Team multiple times. Every time they do scan with Lenovo Diagnostic Tool.
According to the Lenovo Diagnostic Tool’s report, no hardware issue in the laptop.
That’s why every time they recommend either of two options; fresh installation of Windows and re-install drivers.
I did multiple times but after sometimes again I see Blue Screen frequently.
I gone through various links. It seems that almost all are using hit and trial method.
Is it possible to find exact cause of Blue Screen?
Moreover, please let me know various tools for diagnosing and resolving Blue Screen.
I am very much disappointed.
I’ll be thankful to you for giving your time.
Best Regards
NndnG