Share via

When trying to open an Excel spreadsheet, users getting the message: Continue interacting? We noticed that you haven't been interacting with this workbook, so we paused your session. error

Gayle Kremer 1 Reputation point
2021-02-17T20:54:43.263+00:00

We are trying to co-author an Excel spreadsheet. We are using SharePoint 2013 on-premise.

SharePoint Server
SharePoint Server
A family of Microsoft on-premises document management and storage systems.
2,247 questions
SharePoint Development
SharePoint Development
SharePoint: A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.Development: The process of researching, productizing, and refining new or existing technologies.
2,707 questions
SharePoint Server Management
SharePoint Server Management
SharePoint Server: A family of Microsoft on-premises document management and storage systems.Management: The act or process of organizing, handling, directing or controlling something.
2,835 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Li Zhang_MSFT 1,566 Reputation points
    2021-02-18T06:05:19.793+00:00

    Hi @Gayle Kremer ,

    Do you deploy Office Online server to open Excel in SharePoint 2013?

    If it is true, please try to set Excel timeout in Office online server as following:

    Add the following value to the settings.xml file, where TimeoutValue is the timeout value in milliseconds. (This file is normally located at C:\ProgramData\Microsoft\OfficeWebApps\Data\FarmState\settings.xml.)

    <Setting Name="FBDirectReadTimeoutInMilliseconds" DataType="System.Int32">
    <StringValue>TimeoutValue</StringValue>
    </Setting>

    If it is not feasible for you, please feel free to reply.

    Similar issue:

    https://social.technet.microsoft.com/Forums/office/en-US/47330620-af17-42f8-b16f-2a0fde736c75/continue-interacting-popup-getting-on-all-excel-working-documents-in-sharepoint-2013-onpremises?forum=sharepointgenerallegacy

    Reference:

    https://learn.microsoft.com/en-us/officeonlineserver/configure-excel-online-administrative-settings#working-with-large-workbooks

    -------------------------------------------------------------------------------------------------------------------------------------------

    If an Answer is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.