question

Bikram-7886 avatar image
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Bikram-7886 asked LukeAlbertson-4462 edited

On my Windows 10 laptop, Xbox Game Bar randomly keeps trying to screen-record on its own! How to stop this?

CONFIGURATION


Lenovo Legion Y740, Intel core i7 9750H, 17.3" 144Hz GSync, RTX 2080MQ, 16GB RAM, 1TB SSD

Windows 10, v1909 (Build 18363.815)

Xbox Game Bar version 5.220.4292.0

Game Mode = Off

Record game clips, screenshots, and broadcast using game bar = On

Record in background while I'm playing a game = Off



ISSUE


Multiple times throughout the week, the xbox game bar attempts to screen-record my PC, without me triggering the action. It fails with an error most of the time, but it succeeds sometimes.

For example, I'm just browsing reddit and some other site, and out of nowhere, this notification pops up -
8464-e0f64233-e141-4e99-99f9-92136a1a3f85.jpg

I haven't launched any Xbox Game Pass games in last few days and haven't triggered the game bar via win + G. Nothing should be "recording" in the first place. This has happens multiple times every week. This ghost-triggered recording attempts succeed sometimes, I see the recording control overlay at the right edge of screen and later I find the recording in the captures folder.



TROUBLESHOOTING


I've already gone to Windows Setting > Apps > xbox game bar > Advance settings and done terminate + repair + reset. Still this keeps happening.

I've done a full scan (and offline scan too) of the entire PC using Windows Defender and Malwarebytes. They didn't find any threats.

I've submitted a bug report via the Windows Feedback app ~2 month ago. But got no response.



TL;DR


xbox game bar on Windows 10 laptop attempts recording the screen, without me triggering it.
Why is this happening? How do I stop this?


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I've got the same issue with my y540 i7 processor. Had issues with this on windows 10 and the windows 11 insider preview.

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RichardZhang-MSFT avatar image
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RichardZhang-MSFT answered

Hello,

Welcome to Microsoft Q&A!

Your problem is related to the Windows system, Currently Q&A platform does not support this topic.

I fully understand your mood very well, but the main way to feedback system problems is still Feedback Hub.

Thanks.

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KayeMKay374-2608 avatar image
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KayeMKay374-2608 answered

dude im having the exact same problem. same computer. i have no fix sadly but this is indeed odd

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ManasAcharya-9582 avatar image
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ManasAcharya-9582 answered ManasAcharya-9582 published

Exact same issue. Same device Lenovo Legion y540 i5 variant. Screen Recording randomly starts autoatically. Extremely frustrating.

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