question

JenniferLorenzen-5633 avatar image
0 Votes"
JenniferLorenzen-5633 asked ·

Email Template Size Limit

For email templates, I read there is a 32 KB size limit for all templates. Is this for all templates combined or each separately? The one I'm trying to save is less than 32 KB, and I'm getting an error that it's too large to save.

office-outlook-itpro
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10 |1000 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Hi @JenniferLorenzen-5633,
Have you got your issue fixed?
I'm writing to see if the reply above is helpful to you.
If you have any update about this issue, please feel free to post back.

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AndyDavid avatar image
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AndyDavid answered ·

Ive always understood it to be the combined total
https://docs.microsoft.com/en-us/exchange/troubleshoot/outlook-on-the-web-issues/cannot-save-template-in-owa

Resolution
Reduce the amount of content so that the combined size of all templates is less than 32 KB

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JeffYang-MSFT avatar image
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JeffYang-MSFT answered ·

Hi @JenniferLorenzen-5633,

If the email templates you mentioned here mean the templates in My Templates app like below, yes, it is a limitation of all templates here just as @Andy mentioned above.
69863-10-22-56.png

If you need to create large email templates, it is more suggested for you to create a local email message template in Outlook desktop client.

Hope this can be helpful.


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10-22-56.png (15.4 KiB)
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Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Hi @JenniferLorenzen-5633,
It has been a while, how is everything going?
Have you got your issue worked out?
By the way, in order to close this thread, please kindly accept helpful replies as answers. Thanks for your understanding and support.

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