Email Template Size Limit

Question

For email templates, I read there is a 32 KB size limit for all templates. Is this for all templates combined or each separately? The one I'm trying to save is less than 32 KB, and I'm getting an error that it's too large to save.

Answer 1

Ive always understood it to be the combined total
https://learn.microsoft.com/en-us/exchange/troubleshoot/outlook-on-the-web-issues/cannot-save-template-in-owa

Resolution
Reduce the amount of content so that the combined size of all templates is less than 32 KB

Answer 2

Email templates in either the "New Outlook for Windows" desktop app or the Web version of Outlook (really, they're the same thing) is appallingly hampered by a ridiculous total file restriction of only 32KB. This is simply inadequate space to hold anything more than one or two email templates consisting of populated To, Subject, and Body fields.

The "Templates" section Microsoft has directed us to use seems better suited as a place to keep simple text entries you plan on reusing. I've yet to find a useful method of saving multiple, standard form emails as templates in the "New Outlook for Windows" or the Web versions.

My current workaround involves keeping copies of emails disguised (formatted) as templates in a self-made folder and manually copying their contents, send from, send to and other fields into a new message.

My earlier attempt at right-clicking and copying one of these fake templates to my Drafts folder where I would then make edits before sending does keep the original "template" (for future use as you would expect a template to behave) and sends the modified email as expected, but Outlook keeps all of those sent messages under the original template (like a threaded email conversation) making locating an earlier message very cumbersome after you've accumulated several dozen messages sent using that method. Further complicating matters, if you've sent several dozen messages that way, recipients may sometimes find the subject of the email you just sent appears as the template's subject (typically blank or has "Enter subject here") instead. This is especially true if the recipient is using Outlook on a mobile device.

Surprisingly, I've discovered the MacOS version of the New Outlook desktop app does still allow actual email template files to be stored in a local or a network folder as "emltpl" files. Unfortunately, those files are unreadable by the Windows version of Outlook which interferes with my desire to switch between MacOS and Windows (as I sometimes find the need to do depending on what I'm doing). Equally surprising, I've found the New Outlook for Windows will allow you to save an email as a file, but is then incapable of opening that or any other email file which has been saved to a local or network file folder.

Answer 3

Hi @Jennifer Lorenzen ,

If the email templates you mentioned here mean the templates in My Templates app like below, yes, it is a limitation of all templates here just as anonymous user mentioned above.

If you need to create large email templates, it is more suggested for you to create a local email message template in Outlook desktop client.

Hope this can be helpful.

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