Aip scanner error policy is missing

We deployed AIP scanner couple of weeks ago and completed a scan and got the scan report.

This week edited the scan job to automatically label the documents with a default label.

Now we noticed that scan job is failing to run and in the "Scanner Nodes" we see "Policy is missing" error under "Content Scan job status"

We know our configuration is good, because it finished the scan once 2 weeks ago and then only change we did this week is to modify scan job.

Any suggestions?

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MarileeTurscak-MSFT · Feb 23, 2021 at 01:52 AM

Have you checked to make sure that it's not a token expiration issue or a connectivity issue like what's mentioned in this Stack Overflow post?

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PaD-7009 MarileeTurscak-MSFT · Feb 23, 2021 at 09:40 PM

Actually deleting the MSIP folder and restarting the service fixed the issue. This was in another post within stack Overflow.

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