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KushalRao-3717 avatar image
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KushalRao-3717 asked ·

Delay in the callRecord change notification

Hi team,

I am currently trying to sync meetings/calls which happen in MS Teams with our system. To do so, I have created an app and registered it with Azure AD.

I then subscribed to the callRecord change notification event to be notified when the meetings/calls happen.

I have however noticed that there is a delay of 5-10 min post the completion of the call to the notification being triggered.

Our use-case requires there to be no delay in the sync, so I would like to understand if this delay is expected and if so is there another way to detect when calls/meetings happen on teams, with a team's bot maybe ?.

Thanks

office-teams-app-devmicrosoft-graph-teamsmicrosoft-graph-change-notifications
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Deva-MSFT avatar image Deva-MSFT ·

Adding right tags/teams to assist.

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Deva-MSFT avatar image Deva-MSFT Deva-MSFT ·

When you say no delay, then are you look for real-time change notification?

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KushalRao-3717 avatar image KushalRao-3717 Deva-MSFT ·

@Deva-MSFT Yes, we are looking for real-time change notifications.

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1 Answer

Mamatha-MSFT avatar image
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Mamatha-MSFT answered ·

Hi @KushalRao-3717, the delay in change notifications to be received depends on the service load i.e. depending on how many calls are happening and how busy is the service that generates the recording. So, there is no alternate way to do callRecord change notification.

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