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BensonGrinham-2314 avatar image
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BensonGrinham-2314 asked ·

Office for Mac - KMS activation

Hi,

I provide IT support to a school that has a Select Plus Agreement for Office 2016. I was under the impression that this also covers Office for Mac 2016 too but am unable to get it to activate, I have installed the serializer and uninstalled and reinstalled both the Office suite and the serializer but still get the not activated alert and am unable to edit documents.

Anyone have any knowledge on whether its is covered or not? Or if there is something else that needs doing? I've done all the steps on the MS VLSC site.

Thanks

Ben

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2 Answers

LeonLaude avatar image
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LeonLaude answered ·

Hi,

Q&A currently supports the products listed over here https://docs.microsoft.com/en-us/answers/products (more to be added later on).

You can reach the experts in the dedicated Office 2016 for Mac forum over here:
https://social.technet.microsoft.com/Forums/en-US/home?forum=Office2016forMac

(Please don't forget to mark helpful replies as answer)

Best regards,
Leon


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DSPatrick avatar image
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DSPatrick answered ·

Better to contact the volume center to confirm

https://www.microsoft.com/Licensing/servicecenter/default.aspx

https://support.microsoft.com/en-us/supportrequestform/2afa6f15-b710-db46-909a-8346017c802f?sl=en&sc=US




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BensonGrinham-2314 avatar image BensonGrinham-2314 ·

Thanks, did try this and was directed here

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DSPatrick avatar image DSPatrick BensonGrinham-2314 ·

Doesn't make sense, The license provider has the answer. Anonymous forums replies only can only provide opinions. You wouldn't want to use a forums reply as a legal binding document.

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LeonLaude avatar image LeonLaude DSPatrick ·

Exactly as Dave pointed out, you'll want to reach out to a trained Microsoft licensing specialist for the best/correct answer.

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