question

TedMoke-7560 avatar image
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TedMoke-7560 asked ·

Power Virtual Agents: Send data on conversation end

In a PowerVA bot, I'd like to POST to a db with some general conversation data (duration, questions answered) when the user gets to the end of a conversation naturally, ends the conversation manually (presses close button) or navigates away from the bot's page.

My first thought was to create a flow utilizing the HTTP connector to send the data. However, I cannot figure out how to A. trigger that flow or B. obtain the data (possibly stored in custom variables?) from the conversation to the flow.

Maybe there's another way entirely to handle this data, I';m open to suggestions.

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1 Answer

DSPatrick avatar image
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DSPatrick answered ·

QnA currently supports the products listed here (more to be added) Better to reach out to subject matter experts in dedicated forums over here.


https://powerusers.microsoft.com/t5/Forums/ct-p/pva_forums


(please don't forget to Accept as answer if the reply is helpful)


Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management


Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.




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Thanks for the heads up, and sorry for misfiling!

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No problem, you're welcome.


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