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LawAileen-0125 avatar image
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LawAileen-0125 asked ·

How to keep original video screen size in side-by-size screen after recording?

Hi,

I have recorded a Teams Meeting with 2 participants. However the final video has cut out part of a user's screen, how to get back the video with original screen (without cutting any areas)?

Please reply ASAP. Thanks!

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1 Answer

SharonZhao-MSFT avatar image
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SharonZhao-MSFT answered ·

@LawAileen-0125,

Could you provide us a screenshot of the recording to know your situation clearly? For security purpose, please remember to cover some private messages.

Which type of screen sharing do you use? Desktop, Window, Whiteboard or PowerPoint?
70896-image.png

After the recording is finished, we cannot modify the screen size to the original size. It recommends you use desktop sharing because only desktop sharing could show full screen of user.

As a supplement, there is a red box around the sharing screen. The red box is the border of recording. You could determine if this is the suitable size by the red box.


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@LawAileen-0125,
I am writing here to confirm if any update about this thread.
If the suggestion helps, please be free to mark it as an answer for helping more people.

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Actually the problem cannot be resolved as the screen was shrink. But you did answer my question. Next time we will prefer everyone to join the meeting individually by using their own account.

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@LawAileen-0125,
Thanks for your response.
However, I am confused about this sentence “Next time we will prefer everyone to join the meeting individually by using their own account”.

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@LawAileen-0125
Haven't received your update for a long time, any update now?
If the above suggestion helps, please be free to mark it as answer for helping more people.

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