SSRS loading report vert slow from specific user

Mister MoHaGaTaGa 1 Reputation point
2021-02-23T11:47:33.523+00:00

Hello everybody,

I have a weird issue , only affects one user in the company.
When the user clicks on one available reports , this user gets loading time during around 70 seconds.

71141-ssrs-slow-loading-part01.png
71125-ssrs-slow-loading.png

With my account , it's immediately.

It's not a network or computer issue : i tested from computers and also from servers.
It's really affect a specific username.

Do you have any idea for troubleshooting ?
Thanks for your help.

Best regards,

Mohamed.

SQL Server
SQL Server
A family of Microsoft relational database management and analysis systems for e-commerce, line-of-business, and data warehousing solutions.
12,640 questions
SQL Server Reporting Services
SQL Server Reporting Services
A SQL Server technology that supports the creation, management, and delivery of both traditional, paper-oriented reports and interactive, web-based reports.
2,790 questions
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. ZoeHui-MSFT 32,426 Reputation points
    2021-02-24T06:41:37.163+00:00

    Hi @Mister MoHaGaTaGa ,

    The issue is really strange. As you said it's not a network or computer issue.

    Could you please have a check the user's group policy in DC to see if it's different with other users.

    If the policy is same as other user, I'd suggest you may remove the user and re-add the user to the group for a try.

    Regards,

    Zoe


    If the answer is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
    Hot issues October

    0 comments No comments

  2. Mohamed Agurram 1 Reputation point
    2021-03-24T08:17:01.43+00:00

    Unfortunately , it does not works.
    It's very weird and it turns me crazy.

    Best regards,

    Mohamed.

    0 comments No comments