I can't download my certificate

jorgeromero75 1

I pass the MS-900 exam but I can't download or see it. Thank you

1 answer

Leon Laude 85,666 Reputation points

2021-02-23T17:08:37.553+00:00

Hi @jorgeromero75 ,

You can download the Microsoft certificates from the dashboard over here:
https://www.microsoft.com/en-us/learning/dashboard.aspx

Also note that Microsoft Certification is currently not supported in the Q&A forums, the supported products are listed over here https://learn.microsoft.com/en-us/answers/products.

For further assistance you may ask the experts in the dedicated Certifications - Certificates - Download Assistance forum over here:
https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_cert-mcp_certificates-mcp_down

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(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Best regards,
Leon
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jorgeromero75 1 Reputation point

2021-02-23T17:10:23.447+00:00

Sorry but the problem is that I received this message. "Sorry, we could not find your certification profile" Contact with Support

Leon Laude 85,666 Reputation points

2021-02-23T17:13:00.063+00:00

I'd ask for assistance over here:
https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_cert-mcp_certificates-mcp_down

(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

jorgeromero75 1 Reputation point

2021-02-23T17:16:50.95+00:00

Sorry. This is a joke ???

I need to contact with technical support. I paid a lot of money for me exam. I pàss the exam. And nobody know where is my certificate. I only can see a message that said
"Sorry, we could not find your certification profile"

I opened three ask in the forum and nobody is be able to help me.

Could you please provider me and smart answer ?

Thank you so much

Leon Laude 85,666 Reputation points

2021-02-23T17:28:59.643+00:00

As I'm aware there's been reported issues with the Microsoft Certification pages today, your issue might be related to this issue.
You can try asking the experts in the forum which I linked previously, they should be able to assist you further.

jorgeromero75 1 Reputation point

2021-02-23T17:36:36.543+00:00

I am sorry. That is not right.

Leon Laude 85,666 Reputation points

2021-02-23T17:42:52.493+00:00

I'm sorry but Microsoft Certification is out of scope for the Microsoft Q&A forums, they have their own forums: https://trainingsupport.microsoft.com/en-us/mcp/forum
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