MCID 991013890 anonymized@user , and email@example.com When I get to the certification dashboard here, https://www.microsoft.com/en-us/learning/dashboard.aspx I can see my badge and even a nice note congratulating me on passing the AZ-900 exam. However, clicking on the 'view vertificates' link, https://mcptnc.microsoft.com/certificate never shows me any certificates. (for some reason clicking on this link attempts to contact facebook, I can not figure out why) the page takes several minutes to load, and then simply prints " Sorry, we could not find your certification profile. Please Contact Support. " -- so I am contacting support now.