Outlook Book Workspace Building List Missing

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ScottMcMullan-4717 asked · 3 days ago

Outlook Book Workspace Building List Missing

Hi, I have been looking at using Microsoft Outlook Book A Workspace feature. Our old room list and rooms are on prem still however I have been set up a new room list and added the new workspace mailboxes to the distribution group (all through MS Exchange Powershell). I have ran the commands to check that the room distribution list has been created and the workspace members are correct. I have also used the Set-Place cmdlet to tag workspace features such as Location, City, Capacity etc. The problem is when I go into my Outlook client on macOS the new room finder does not show up anything under buildings when I go to book a workspace. However on the app on my Android phone I can see the room list as a building and I can book the workspaces I have created. I have no ability to do this on the Outlook Windows app. I am not sure if I have done something wrong in the setup but going by the documentation I believe I have configured this correct. What also makes me believe I have set this up correctly is it appears to be working on the Android Outlook app so surely if it wasn't configured correctly I wouldn't be able to use this at all. Anyone any tips or similar experiences?

office-exchange-server-administration

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Answer 1 · 2021-02-24T05:25:20.557Z

YukiSun-MSFT answered · 3 days ago

Hi @ScottMcMullan-4717,

According to the official blog below, "Outlook for Mac is available to all Insider Fast users using the new Outlook for Mac. Outlook for Windows will follow the room finder roll out staging noted in this link"（Beta Channel users running Office Version 2007 Build 13020.20004 or later）.

Book a workspace in Outlook

So I'd suggest having a check to see if you are using the supported Outlook versions.

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Answer 2 · 2021-02-24T08:16:37.647Z

ScottMcMullan-4717 answered · 3 days ago

Hi,

I am indeed on the insider fast users version using new outlook for mac. I can see the new style room finder the issue is none of the room lists I created show up however these room lists show up on Android Outlook on my mobile. They don't show up in OWA either which I find strange behaviour.

Thanks

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YukiSun-MSFT · 2 days ago

Hi @ScottMcMullan-4717,

Also noticed that as per the blog mentioned earlier, "it may take up to 24 hours for workspaces and new room list to appear in the room finder".
May I know if you have given it enough time (>24hours) after configuring the room list? Although the room lists have already shown up on Android Outlook, I am wondering maybe the time it takes to take effect are different per platforms.

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ScottMcMullan-4717 YukiSun-MSFT · yesterday

I created the room lists last Friday and Monday so almost 7 days ago and 4 days ago. They take around 24 hours to show on Outlook Android workspace. However still nothing on macOS, windows or owa. Very strange as I think if I'm right if it appears in one address list for me on my account on Android it should appear on all of my other devices which surely would use same address list as it is the same account. As far as I know there are no different settings based on device type or application operating system?

Thanks

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YukiSun-MSFT ScottMcMullan-4717 · yesterday

Hi @ScottMcMullan-4717,

I've just tried to create a workspace in my test lab using the powershell commands below and it can show up in OWA:

 New-Mailbox -Room workspace01 | Set-Mailbox -Type Workspace
 New-DistributionGroup -RoomList -Name "Building32"
 Set-Place -Identity "workspace01" -Capacity 50 -City "TESTcity"
 Add-DistributionGroupMember -Identity "Building 32" -Member workspace01@xxxx.onmicrosoft.com
 Set-CalendarProcessing workspace01 -EnforceCapacity $True -MinimumDurationInMinutes 300

Could you remove any personal information invloved and then share the command you used so that I can see if it can be reproduced at my end?

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