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AayushKumar-8534 avatar image
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AayushKumar-8534 asked ·

Teams not screen sharing while screen mirroring is active..on iPad

Could someone help me with respect to this error. I have to conduct hybrid classes for my students where they can see my iPad screen in the classroom using the projector and also the online students would see the screen through teams.

But the Teams app doesn't allow screen sharing while the iPad is connected to the projector. Pl help regarding this.!!

office-teams-app-devoffice-teams-linux-itpro
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MallipriyaMSFT-6171 answered ·

Hi @AayushKumar-8534, Thanks for reaching out to us. We are the developer support team for Microsoft teams focused on helping developers resolve their code issues. For issues related to teams product, please reach out to the Product support channels for Microsoft Teams.


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SharonZhao-MSFT answered ·

@AayushKumar-8534,

What is the version of your iPad and Teams?

Do you test in other iPad devices? Is the result the same?

Does this issue exist on other devices? Such as MacOS?

Please make sure your Teams client is the latest version.

Due to lack of testing devices, I cannot give a test result for you now.

I found many people report problems of iPad with Teams screen sharing feature, but not the same as yours. I also searched for the known issue of Teams. It lists no such issue.

It recommends you confirm with iPad support if there is a conflict between Teams screen sharing feature and iPad projector.

Meanwhile, we will take some actions on this case. Any update, I will share with you here. Thanks for your understanding.

Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.


If the response is helpful, please click "Accept Answer" and upvote it.

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@SharonZhao-MSFT
Hi,
My iPad is the 7th generation iPad.. iPad OS 14.4. and teams app is 2.4.0. I have not tried other devices. My iPad's Teams app gives me an error while I share screen at the same time when my projector is connected to my iPad.

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@AayushKumar-8534,
Could you provide a screenshot of the error message?

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@SharonZhao-MSFT Here you go!

72559-ss.jpg


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ss.jpg (48.3 KiB)
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