How to sign in with phone number on Microsoft Teams

Anonymous
2021-02-24T02:29:17.657+00:00

Hi! I am using microsoft teams for a while now, but i am still having some problems- I have two microsoft teams accounts. One has my email and the other has the same email also phone number. I want to sign in on my laptop with the account having phone number. But on laptop, it doesnt give me the option to sign in with the mobile number and it sign in with my old account everytime so I want to know if there is an option to insert phone number when signing in from laptop. Or if there is an option to delete the account because i cannot find the option. Please try to solve my problem Thank you

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  1. JimmyYang-MSFT 49,186 Reputation points Microsoft Vendor
    2021-02-24T08:48:32.993+00:00

    Hi anonymous user

    Do these two accounts are the same account in Microsoft Teams?

    I did a test in my environment and phone number verification is available in Microsoft Teams. To access this requirement, please follow these steps:

    1.Login Azure Active Directory admin center, click Azure Active Directory->Security->Authentication Methods, then you will find Text message method.

    2.Click Text message(preview) and enable it, then add user in “Target”.
    71457-37.png

    3.Go back to Users-> Authentication methods and click “Access Panel Profile”
    71428-38.png

    4.Click “Edit Security info”, then you will see this page, click Add method and add your own phone number in Security info. When you add it successfully, you will see it like the following pictures:
    71464-39.png

    5.Go back to Azure Active Directory->Security->Authentication Methods, click “User registration details”and check if the Method Registered is Mobile Phone.
    71465-40.png


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