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vinodkumars-8551 avatar image
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vinodkumars-8551 asked adelfattal-4958 answered

Not able to scheduling exam

I was trying to schedule exam az-204 from the last two days. but not able to schedule because of following Error. 50053: Sorry, we are having a service interruption and we are unable to complete your transaction. Please contact customer support.

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DSPatrick avatar image
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DSPatrick answered

Microsoft Certification Program is supported on their own forums. I'd try asking for help with exam scheduling in dedicated forums here. (Participate\Ask A Question)
Exams/Exam Registration/General Registration Questions
Exams /Exam Registration and Scheduling/Scheduling with Pearson Vue
Pearson VUE Customer service
Pearson VUE contact / chat

--please don't forget to Accept as answer if the reply is helpful--


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adelfattal-4958 avatar image
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adelfattal-4958 answered

Hello Team,

I am not able to schedule my exam AZ-900.
Here is the error that i am getting:

We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam:
Use Internet Explorer (version 9 or above) or Edge
Clear all cache and cookies
Use the InPrivate option in Internet Explorer or Edge

Please could you check the issue?

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