exchange 2010 owa error

Anonymous
2020-05-22T02:21:29.997+00:00

Request
Url: https://mail.*******.com:443/owa/forms/premium/SubPageContainer.aspx?ae=Item&a=Open&t=IPM.Note&id=RgAAAADwfNhG4STEQLwkd7JD59I%2bBwC%2b3hAdcgAHQJXzJCnFAE53AAAb3aYwAACYPpjkAdq7TrRhGkD1fHMMAAAkPv7gAAAJ&pspid=_1589964443024_193799957&subpage=ReadMessage.ascx
User: *******
EX Address: /o=******* International/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=user602f8007
SMTP Address: *******@diaelectrd.cn
OWA version: 14.3.487.0
Mailbox server: sv01.*******.com

Exception
Exception type: Microsoft.Exchange.Data.Storage.StoragePermanentException
Exception message: The process failed to get the correct properties.

Call stack
在 Microsoft.Exchange.Data.Storage.MapiPropertyBag.GetProperties(IList1 propertyDefinitions) 在 Microsoft.Exchange.Data.Storage.StoreObjectPropertyBag.InternalLoad(ICollection1 extraProperties) 在 Microsoft.Exchange.Data.Storage.StoreObjectPropertyBag..ctor(StoreSession session, MapiProp mapiProp, ICollection1 autoloadProperties, Boolean canSaveOrDisposeMapiProp) 在 Microsoft.Exchange.Data.Storage.StoreObjectPropertyBag..ctor(StoreSession session, MapiProp mapiProp, ICollection1 autoloadProperties) 在 Microsoft.Exchange.Data.Storage.ItemBuilder.CoreItemBind(StoreSession session, StoreId storeId, MapiMessageCreator mapiMessageCreator, ItemBindOption itemBindOption, ICollection1 propertiesToLoad, StoreObjectType& storeObjectType) 在 Microsoft.Exchange.Data.Storage.ItemBuilder.ItemBind[T](StoreSession session, StoreId storeId, Schema expectedSchema, MapiMessageCreator mapiMessageCreator, ItemBindOption itemBindOption, ICollection1 propertiesToLoad) 在 Microsoft.Exchange.Data.Storage.MessageItem.Bind(StoreSession session, StoreId messageId, ItemBindOption itemBindOption, ICollection`1 propsToReturn) 在 Microsoft.Exchange.Clients.Owa.Core.Utilities.GetItem[T](StoreSession storeSession, StoreId storeId, Boolean forceAsMessageItem, ItemBindOption itemBindOption, PropertyDefinition[] prefetchProperties) 在 Microsoft.Exchange.Clients.Owa.Core.Utilities.GetItem[T](StoreSession storeSession, StoreId storeId, Boolean forceAsMessageItem, PropertyDefinition[] prefetchProperties) 在 Microsoft.Exchange.Clients.Owa.Core.Utilities.GetItem[T](UserContext userContext, OwaStoreObjectId owaStoreObjectId, Boolean forceAsMessageItem, PropertyDefinition[] prefetchProperties) 在 Microsoft.Exchange.Clients.Owa.Core.Utilities.GetItemById[T](OwaContext owaContext, Item& parentItem, String owaStoreObjectId, Boolean forceAsMessageItem, PropertyDefinition[] prefetchProperties) 在 Microsoft.Exchange.Clients.Owa.Premium.OwaFormInternal.Initialize[T](Boolean itemRequired, Boolean forceAsMessageItem, String id, String action, PropertyDefinition[] prefetchProperties) 在 Microsoft.Exchange.Clients.Owa.Premium.OwaFormSubPage.Initialize[T](Boolean itemRequired, PropertyDefinition[] prefetchProperties) 在 Microsoft.Exchange.Clients.Owa.Premium.OwaFormSubPage.Initialize[T](PropertyDefinition[] prefetchProperties) 在 Microsoft.Exchange.Clients.Owa.Premium.ReadMessage.OnLoad(EventArgs e) 在 System.Web.UI.Control.LoadRecursive() 在 System.Web.UI.Control.LoadRecursive() 在 System.Web.UI.Control.LoadRecursive() 在 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Inner Exception
Exception type: Microsoft.Mapi.MapiExceptionCallFailed
Exception message: MapiExceptionCallFailed: Unable to get properties on object. (hr=0x80004005, ec=-2147467259) Diagnostic context: Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=737] Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=1067][latency=0] Lid: 23226 --- ROP Parse Start --- Lid: 27962 ROP: ropOpenMessage [3] Lid: 27962 ROP: ropGetPropsSpecific [7] Lid: 17082 ROP Error: 0x80004005 Lid: 26465 Lid: 21921 StoreEc: 0x80004005 Lid: 27962 ROP: ropExtendedError [250] Lid: 1494 ---- Remote Context Beg ---- Lid: 26426 ROP: ropGetPropsSpecific [7] Lid: 21970 StoreEc: 0x8004010F PropTag: 0xE9D0102 Lid: 21970 StoreEc: 0x8004010F PropTag: 0xE960102 Lid: 19506 Lid: 27698 Lid: 11285 StoreEc: 0x80004005 Lid: 5257 StoreEc: 0x80004005 Lid: 1750 ---- Remote Context End ---- Lid: 26849 Lid: 21817 ROP Failure: 0x80004005 Lid: 20385 Lid: 28577 StoreEc: 0x80004005 Lid: 32001 Lid: 29953 StoreEc: 0x80004005

Call stack
在 Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, SafeExInterfaceHandle iUnknown, Exception innerException) 在 Microsoft.Mapi.MapiProp.GetProps(ICollection1 propTagsRequested) 在 Microsoft.Exchange.Data.Storage.MapiPropertyBag.GetProperties(IList1 propertyDefinitions)

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  1. Dave Patrick 426.1K Reputation points MVP
    2020-05-22T11:52:58.657+00:00

    QnA currently supports the products listed here (more to be added) Better to reach out to subject matter experts in dedicated forums over here.

    https://social.technet.microsoft.com/Forums/exchange/en-US/home?forum=exchange2010

    --please don't forget to Accept as answer if the reply is helpful--

    --------------------------

    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

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