question

AndrLneburger-9219 avatar image
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AndrLneburger-9219 asked ·

Microsoft Teams adjusting microphone volume up

In Microsoft Teams iOS Client for Apple Mobile devices the microphone keep scaling up after a paricipant didnt talk for 60 seconds.
This gets so high, that you can hear everything and when the person starts talking the microphone is oversteering and really loud.

It doesnt matter if the person uses a external mic or the internal one.


Version in Use: 2.4.0 (Build: 1.077.2021021702)
iOS in use: iOS 14.4 / iPadOS 14.4

have someone a clue how to fix this?

office-teams-windows-itprooffice-teams-app-dev
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Hi @AndrLneburger-9219, Thanks for reaching out to us. We are the developer support team for Microsoft teams focused on helping developers resolve their code issues. For issues related to teams product, please reach out to the Product support channels for Microsoft Teams.




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1 Answer

JimmyYang-MSFT avatar image
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JimmyYang-MSFT answered ·

Hi @AndrLneburger-9219,

Does this issue persist all the time?

Do you try this in other devices? And what is the result?

I did a test on my IOS device and found the same issue. It seems Teams will automatically adjust the mic sensitivity level when on the call. As a workaround, you can mute the participant’s mic when they are not using it.

Microsoft has placed this issue on their backlog. You can find the evidence here and vote for it in the following link:

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/38380300-add-an-option-to-disable-auto-adjusting-mic-level

We will do a further investigation about it. If there is any update, we will share with you in time.


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Hi they’re,

We tried different devices, this problem doesn’t occur on the Ms Teams App on windows or MacOS only the iOS Client is effected by that. So iPhones and IPads.
I hope this helps.

Kind regards

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JimmyYang-MSFT avatar image JimmyYang-MSFT AndrLneburger-9219 ·

Hi @AndrLneburger-9219

If this issue happened on all users in Apple device, this issue is related to the client issue, we firstly recommend you try to reinstall Teams client to see if it can be fixed, If it is still persists, we recommend you collect the client logs from your device. You can go to "help and feedback" to find it.

1 Vote 1 ·

Hi @JimmyYang-MSFT,

The problem magically disappeared today. We tried to reproduce it without reinstalling but there no problem, at least not with 3 colleagues of our department. We’re going to observe the situation and if this problem re-accrues or still persist we try to reinstall and send the logs if possible.

Kind regards

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