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SachinPrajapati-2811 avatar image
SachinPrajapati-2811 asked ·

Azure notification hub

Hi,

We are unable to receive the notification from Azure Notification hub. Notification status is En-queued in notification hub. Unable to receive on mobile device.

azure-notification-hubs
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SnehaAgrawal-MSFT avatar image
SnehaAgrawal-MSFT answered ·

Thanks for asking question! If the Notification status is En-queued this means that the system has accepted and queued up the request. The status of the send can be queried later by invoking per message telemetry (https://msdn.microsoft.com/en-us/library/mt608135.aspx)

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ajkuma-MSFT avatar image
ajkuma-MSFT answered ·

Welcome to Microsoft Q&A! Thanks for posting this question.

Apologies for the delay!

There could be several reasons for this issue. Here are some common misconfigurations to check for:

  • Ensure that your notification hub name (without typos) is correctly configured.

  • APN configuration

  • Application issues (Tags and Tag expressions, Templates and invalid registrations)

  • Push notification service issue.

You could narrow-down/double-check these configuration.

  • Verify credentials.

  • Verify registration.

  • Verify message nitrification

  • EnableTestSend property

  • Review telemetry


Kindly checkout this documentation for more details on this topic (explains ways to identify the root cause) with step-step instructions.

Please do let us know if it helps or you need further assistance with this issue we would be more than happy to assist you.


It looks like you had tagged this question as a platform feedback, we have now re-tagged this appropriately.

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@SachinPrajapati-2811,

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