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ConstantinescuOanaMihaelaBucharest-3888 avatar image
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ConstantinescuOanaMihaelaBucharest-3888 asked ·

I cannot add a Planner to my Team

Failed to create a plan. Why do I receive this error? Thank you.
8526-planner-error.png


office-teams-windows-itpro
planner-error.png (14.0 KiB)
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lucavitali avatar image
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lucavitali answered ·

Hi,
every Team have a default Planner already created, maybe you are trying to create a duplicated Planner so you get the error, try "Use an existing Planner from this Team" instead.

Best. Luca

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Hi, Luca! The Team is new, it was created a few hours ago. It has no previous planner.

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lucavitali avatar image lucavitali ConstantinescuOanaMihaelaBucharest-3888 ·

Hi,
I was not clear, sorry. Every time you create a Team, it’s instantly created also a Planner with the same name connected to that Team.
So please check the Existing Planner ;-)
Best. Luca

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JimmyYang-MSFT avatar image
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JimmyYang-MSFT answered ·

Hi!

Does anyone else have the same issue in your organization?

In this case, we recommend you confirm if this problem occurs as well in Teams web client as well

Besides, it is also a good way to contact the admin in your organization to check the related settings about enabling Teams in telnant-wide level and make sure these accounts can use these app normally.

https://docs.microsoft.com/en-us/MicrosoftTeams/enable-features-office-365

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