SignIn Address Skype for Business issue

harshi pandey 1 Reputation point
2021-02-25T06:57:35.12+00:00

When I start typing signin address while logging in to Skype for Business, all letters are becoming small which is showing me error then - Wrong sign in address. Is there a possibility to make starting letters start with a capital? I am using Skype for business on Windows 10.

Skype for Business
Skype for Business
A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.
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  1. Sharon Zhao-MSFT 25,056 Reputation points Microsoft Vendor
    2021-02-25T08:13:47.153+00:00

    @harshi pandey ,

    Could you share a screenshot of the error message?

    Sure, the SIP address could start with capital letters.

    I tested this in my lab. I changed user’s email address and UPN starting with capital letters. Then, re-enable this user in Skype for Business Server Control Panel. It will take up several minutes to take effect. Then, I log in client successfully as below:
    72041-image3.gif

    Please note before taking effect, it will show the following error message when you try to log in Skype for Business.
    72032-image.png


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