question

UmaRajasekaran-2011 avatar image
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UmaRajasekaran-2011 asked ·

Meet button missing in teams app

Hello,

I am using Microsoft teams app for almost a year. I was having meet button in my teams earlier. While exploring I somehow have lost the button. Can anyone please help me with this issue?

Thanks in advance

office-teams-windows-itpro
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michev avatar image
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michev answered ·

First, try using the browser client (private session), just to make sure it's not some oddity with the desktop Teams client. If you dont see the button there as well, talk to your admin/IT support folks, as they might have disabled it.

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Thank you so much for your response so fast. I have checked in the browser mode as well it's still disabled. In my organization, my other colleagues are not facing this issue. So I don't think it's an issue with the admin. Is there a way to resume it myself.

Thanks again

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JimmyYang-MSFT avatar image
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JimmyYang-MSFT answered ·

Hi @UmaRajasekaran-2011

Where is the location of meeting button?

In my experience, there are 3 options to schedule Teams meeting in your client. It includes calendar meeting, privacy meeting and channel meeting. You can go to see if it still works in Teams client. Then try to clear the local cache for Microsoft Teams and make sure your client version is the newest one. The following steps show you how to clear local cache file:
1. Quit Microsoft Teams.
2. Cut and paste the following location into File Explorer: %appdata%\Microsoft\Teams
3. Delete contents of the entire folder.
4. Restart Microsoft Teams.


If the above suggestion does not work, you need to contact with your admin to troubleshoot this issue from these ways:

If your button missing is only calendar icon
1.Check if you have assigned Exchange Online license in Office 365 admin center. For more details, you can refer to:
72402-14.png

2.In Teams admin center, go to Users->your display name->policies-> message set up policy to make sure if Teams calendar app under Pinned apps.
72393-15.png
If your Teams client has no option to schedule Team meeting, you also need to check your meeting policy. And make sure you still have access to schedule Teams meeting.
72305-16.png


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Thank you so much for the response. Your first suggestion is not working. I couldn't access the admin center. P.S I have verified it in my organization too, they said the feature is active only. Is there some other way?

Thanks in advance

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JimmyYang-MSFT avatar image JimmyYang-MSFT UmaRajasekaran-2011 ·

Hi @UmaRajasekaran-2011

Can you find this icon when you chat with someone in your Teams client?

74180-35.png


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35.png (2.1 KiB)

No. Here I am attaching the screenshot of mine

74343-image.png


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JimmyYang-MSFT avatar image JimmyYang-MSFT UmaRajasekaran-2011 ·

Hi @UmaRajasekaran-2011

At present, I did not find other effective ways to solve this issue.

Can you schedule Teams meeting in Outlook client?

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