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YavgeniK-7592 asked FrancescoMantovani-8046 answered

Microsoft Assessment and Planning Toolkit Stuck on last asset

Hi all, We having issue with the Microsoft Map Toolkit scans, the scan is not finishing the assessment. We tried to run a couple of times but without any success, we analyzed the log and excluded the OU’s that was giving errors, but still the same issue happens. unfortunately we can not send you the log files do to security reasons, and the support email is not avalible (mapfdbk@microsoft.com.) can you please help and support us?

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I believe your question is more related to Azure Migrate, and not Azure Maps (geospatial) or Windows UWP Maps (geospatial). I've updated the tags accordingly.

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@YavgeniK-7592 Please be advised that the MAPS toolkit is no longer supported. Customers should use Azure Migrate. Except OS upgrades, the features listed are covered by Migrate.
Reference: https://azure.microsoft.com/en-gb/services/azure-migrate/#features

If you still plan / want to use MAPS, am afraid to say our CSS team will not be able to provide any support.

For now you can post your question here - https://social.msdn.microsoft.com/Forums/en-US/home?forum=whatforum to get some traction from experts for guidance.


If the response helped, do "Accept Answer" and up-vote it

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FrancescoMantovani-8046 answered

Hi @YavgeniK-7592 ,

MAP Toolkit mostly get stuck because is trying to connect to a machine that was already discovered in a previous scan.
You can check into the log file and you will se the name of that machine.
Scenarios are 2:

Ping the machine, probably the machine is down
In the previous scan you used a different user and now you are using a new user which has no access to that machine

Just press cancel, your data are still saved.
Press refresh data and wait 1-2 minutes for the MAP Toolkit consolidate new data with the old data.

Peace.

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