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MuratKador-3668 avatar image
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MuratKador-3668 asked ·

MS teams meeting

Hello, A very important meeting had a video recording issue. It seems it was not recorded properly. Here is the screenshot. ![72380-image.png][1] [1]: /answers/storage/attachments/72380-image.png

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JimmyYang-MSFT avatar image
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JimmyYang-MSFT answered ·

Hi @MuratKador-3668

Is this issue occurred for all the meeting or one specific meeting?

To troubleshoot this issue, we recommend you check if the meeting organizer and the person who is initiating the recording meet these requirements:

•User has an Office 365 E1, E3, E5, A1, A3, A5, M365 Business, Business Premium or Business Essentials
•User needs to be licensed for Microsoft Stream
•User has Microsoft Stream upload video permissions
•User has consented to the company guidelines, if set up by the admin
•User has sufficient storage in Microsoft Stream for recordings to be saved
•User has TeamsMeetingPolicy-AllowCloudRecording setting set to true
•User is not an anonymous, Guest, or federated user in the meeting

For more details about it, you can learn it from:

https://docs.microsoft.com/en-us/microsoftteams/cloud-recording#prerequisites-for-teams-cloud-meeting-recording

Microsoft Teams has a new method for saving meeting recordings, this method stores recordings on Microsoft OneDrive for Business and SharePoint in Microsoft 365. The old recording Store will be retired in July 7, 2021.


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@MuratKador-3668

Any update?

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