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peterlauritzen-7325 asked ·

Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1\,0x80000000,0x00000003,...). hr = 0x80070001, Incorrect function.

Hi Euclids solution in https://social.technet.microsoft.com/Forums/ie/en-US/b8c11de8-9e42-42ad-9cb5-0e1ba232f2c3/volume-shadow-copy-service-error-unexpected-error?forum=windowsbackup solved my VSS issue when upgrading from windows7 to windows10. Is this an issue with the upgrade procedure from MS, since clean install does apparently not have this issue? extract of Euclids solution: > Cause > The problem is caused by the AppleHFS driver which is part of Apple's Bootcamp Services [1]. > When upgrading from Windows 8.1 to Windows 10, the system upgrade reinstalls many installed applications. The Bootcamp Services is one of them which has previously been installed. The reason it worked on Windows 8.1 was that the AppleHFS driver was disabled there. > Solution > To remove/disable the AppleHFS driver use the Sysinternal Autoruns tool [2]. > References > 1. https://discussions.apple.com/thread/7140688?start=0&tstart=0 > 2. https://technet.microsoft.com/en-us/sysinternals/bb963902.aspx > Marked as answer by Euclid Wednesday, July 22, 2015 7:33 PM* Br Peter Lauritzen SEODenmark

windows-server-backup
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Hi,

Thanks for your post, I'm doing research on this issue, if there's any feedback, I'll feedback as soon as possible.

Best Regards,
Anne

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Thanks a lot Anne.
Pls. let me know if you need more info from me regarding this query.
Br
Peter

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XiaoweiHe-MSFT avatar image
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XiaoweiHe-MSFT answered ·

Hi,

After some research, it seems others who meet the similar issue may also doing the upgrade from Windows 7 to Windows 10. However, I didn't find official statement about the issue. If you would like to find the root cause of the issue, it's recommended to open a case with MS.

Link to open a case with MS:

https://support.microsoft.com/en-us/gp/customer-service-phone-numbers

If you just want to feedback the issue, you may turn to the feedback link:

https://support.microsoft.com/en-us/windows/send-feedback-to-microsoft-with-the-feedback-hub-app-f59187f8-8739-22d6-ba93-f66612949332

Thanks for your time!
Best Regards,
Anne


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peterlauritzen-7325 avatar image
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peterlauritzen-7325 answered ·

Hi Anne
Thanks for checking this.
How do I report this issue in the upgrade procedure to MS?
The link you provided only contains telephone numbers, no email.
br
Peter

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Hi,

The first link is the telephone number to open a case with MS, the second link is the guide to use the Feedback hub in Windows 10 to feedback an issue.

Thanks.

Best Regards,
Anne

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